What's happening at Blackboard: late October and November

# Customer Success

Live sessions, office hours and new resources for every Blackboard product

Hello, Community. Here’s your guide to the next few weeks at Blackboard: live sessions to join, office hours to bring your questions to, and fresh resources for every product you use.

Skim the dates, save a spot, and come back to this post any time. We’ll share a new one each month.

📅 Save the dates

Tuesday, October 20 Ally in Practice for administrators An Administrator’s Guide to Institutional Reporting and Remediation Prioritization. Pick the time that suits you: 10:00–11:00 AM ET or 2:00–3:00 PM ET .

Wednesday, October 21 AVA in practice with Cowley College What can you learn from an institution already using AVA? Shelby Huddleston, Director of Distance Learning at Cowley College, joins our AVA experts to share how instructors and students use it and what they’ve learned. Register now

Thursday, October 29 Blackboard LMS User Group This session looks at the Blackboard Learning Object Repository. User groups are led by your peers, with a client or guest speaker each time. Register to attend

Tuesday, November 10 💡 Fix Your Content Day is back 24 hours. One goal. More accessible content. Bring your team together and take action to improve the accessibility of your digital content. Register now

Thursday, November 19 Digital Teaching Symposium Reach. Teach. Demonstrate. A free, online virtual event. Register now

🕒 Office hours and user groups

Bring your questions to our experts and peers. Register once to get the calendar invite and reminders. Recordings and resources from past sessions live in the Office Hours Recordings collection .

Product	Session	When
Blackboard LMS	Office Hours, North America	Every Tuesday, 12:00 pm EDT
Blackboard LMS	Office Hours, Europe, Middle East and Africa	Third Thursday, 11:00 am BST
Blackboard LMS	Office Hours, Asia-Pacific	Third Thursday, 2:00 pm AWST
Blackboard LMS	Blackboard Adopt Office Hours	Third Thursday, 11:00 am EDT / 3:00 pm BST
Blackboard LMS	Blackboard LMS User Group	Every other Thursday, 11:00 am EST / 4:00 pm BST
Blackboard Ally	Ally Office Hours ( send questions in advance )	Monthly
Institutional Effectiveness	Outcomes Office Hours	First Wednesday, 9:00 am EST
Institutional Effectiveness	Pop-In with Product	Second Thursday, 3:00 pm EST
Institutional Effectiveness	IE Office Hours	Third Thursday, 3:00 pm EST
Blackboard Illuminate	Illuminate Office Hours	Second Thursday, 10:00 am EDT

✨ New to explore, by product

Blackboard LMS

The AVA Resource Hub : everything about Blackboard LMS: AVA in one place, whether you’re evaluating it, setting it up or already using it in courses.

Video Studio in practice : watch the recording to hear how Fox Valley Technical College increased video adoption across more than 10 departments.

Cursive by Blackboard : a new approach to academic integrity, designed for the AI era.

Blackboard Ally

Ally Product Pulse, October 2026 edition : the monthly roundup of new features, content, events and a “Did you know?” highlight.

Communication and Adoption Toolkit : now with more guidance for instructors, starting with Promoting Alternative Formats to Students .

Ally for Instructors microlearning videos : short videos, including new ones on PDF quick fixes.

Blackboard Institutional Effectiveness

Join the Institutional Effectiveness group for live sessions, recordings and content , and a discussion board where you can ask questions and help your peers.

Blackboard Illuminate

Session resources from past Illuminate Office Hours are in the Community.

📚 Catch up and keep reading

Missed it? Watch it now. Ally in Practice, Session 1: Prioritizing Accessibility Improvements for Instructors. Progress over perfection, every fix matters, and where to start with the Course Accessibility Report. Read the recap or watch the recording .

Stories from institutions like yours

KCTCS: Video Studio

SCAD: Online pedagogy

USC: AI innovation

Fresh from the blog

New AVA capabilities

Real accessibility questions, answered honestly

New Video Studio capabilities

Two new whitepapers on AI-era assessment

The Future of Feedback : how AI can help apply feedback practices at scale.

The Teaching Evidence Arc : Dr. Lisa Clark on focusing assessment on the process, not just the final product.

🌎 Programas en español

Forma parte de una comunidad de profesionales de educación superior que colaboran para compartir experiencias, aprender juntos e impulsar la innovación. Únete a la Comunidad en Español .

Blackboard LMS Office Hours en Español, el primer miércoles de cada mes. Próxima sesión: miércoles 4 de noviembre, 10:00 a. m. ET. Recomendaciones, novedades del producto y preguntas en vivo con nuestros expertos. Regístrate aquí

Blackboard Illuminate Office Hours en español, con el equipo de Product Management de Illuminate. Próxima sesión: miércoles 11 de noviembre, 10:00 a. m. ET. Regístrate aquí