Jordan Atkins, Manager of Customer Support, shares some exciting updates around Blackboard's new Support Bot, why it will help you get the answers you need, and how it works.

At Building Blackboard Together 2026 convention, Blackboard's Fredrik Klemming explained why trust is what gives online credentials their value, why an assessment that isn't secure can't be fair, and how open standards let institutions add specialist tools, like SMOWL for proctoring, without extra complexity. He also shared where assessment is heading: continuous, authentic evaluation that shows how students think, not only what they submit.

If you are a faculty member or instructor new to Blackboard at your institution, begin by selecting two or three links below that best align with your immediate teaching needs. Each resource connects directly to Blackboard’s official help site or video library, and you can access them without needing to log in or create an account.