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Blackboard Guest User Accessing LTI Links

Question asked by jc0079644 on Oct 8, 2019
Latest reply on Oct 11, 2019 by ruud.koopmans

Hi Folks,


We had a query a couple of weeks back from a tutor who noticed that the Blackboard guest user accessing their 3rd party tool which is linked to from Blackboard Learn using LTI. 

Having a closer look in the Blackboard activity accumulator, we can see multiple instances of the guest user (user_id 'guest', pk1 = 2) apparently accessing LTI links within courses. 


Has anyone else noticed this behaviour at all? We are finding it impossible to recreate the issue ourselves but we are still seeing it happen when we query the database. There doesn't seem to be a pattern to when or where it happens, although it does happen to both tools configured in the basic LTI building block as well as the native LTI  option.


We are on SaaS FDO.