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uploading assignments

Question asked by paul.irving on Oct 7, 2019
Latest reply on Oct 10, 2019 by paul.irving

Okay, this is a bit of a weird query about something weird that is going on.


We've had an uptick in failed assignments being loaded into Blackboard. That is, we've got multiple examples of students trying to submit assignments which register as being attempted but do not arrive in a readable form.


When we check these files, they show as being 0kb when a blank document straight of Word has a minimum size of 11kb and some of the submitted files have no metadata.


We're running 9.1 experience in the Ultra base navigation in the SAAS environment.


Anyone encountered this? Any solutions?