How do I get rid of the duplicate display of headings in the Full Results Center gradebook view?
It looks like this:
You have upgraded to a version that no longer supports the older theme you are using. I can't recall all the details, but you will need to start using the 2016 theme. What version are you on and I'll check.
Thanks for responding.
And I also should have asked what theme you are using. A link to the issue is: https://blackboard.secure.force.com/btbb_articleview?id=kA339000000Cfsw
This is what I found:
I think you will need to submit ticket with Blackboard to determine exactly what the issue is. What you pasted is not theme information I can understand. The depreciated themes are Learn 2008, Brushed Metal, Schoolhouse.
ok thanks. just heard that was done. So will follow up there.
Jennifer, so if you are not a system admin you probably don't know what theme is being used.
Piggy backing on my comment - I wasn't sure either when we had this. But now I know we are on 2016.
Correct. So I am checking with the administrator who has indicated that a ticket has been submitted.
The other option, if your institution has a custom brand and doesn't want to change, a sys admin can add this to the brand CSS:
We had the same issue and I can verify that the solution above is correct.
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