I have been tasked to run the Multi-course User Participation Report daily. Is there a way to tell Bb to run this every day, without having to remember to go in and manually "run" it?
first of all thank you Ian for jumping in and offering guidance surrounding this. The workflows that Ian has described are available for SH and MH customers, but If you are running a SaaS environment, we restrict the ability to schedule reports via the edit menu from within System Admin due to various access controls. Currently there is no way to support an automated approach to running these reports from within the UI, although this could be an option through the database via a request through support or if you are a SaaS Advantage customer via your SDM.
There's a scheduled reports queue, see https://help.blackboard.com/Learn/Administrator/SaaS/System_Management/Reports/Schedule_and_Run
So maybe that'd have this particular report (if it's at the system level and not course)
I have read up on scheduling the reports, I guess I don't know how to put the report into the queue so I can schedule it. I cannot seem to find anything that helps with this.
I "think" there's an important bit in https://help.blackboard.com/Learn/Administrator/Hosting/System_Management/Reports/Running_Reports
where it says that the bb-tasks.xml has to have certain values for bb.scheduled.report.queuer
I'll test that out and see if then modifies the report to have some sort of schedule or add button...
AHA Moment! Go to System Reports > Report Definitions
Look at "Multi-Course User Participation Report " > Edit
There's a section
Then if you go back to the report and run it; you'll be told it's "scheduled"
I'm waiting to see if it appears in the pending queue now...
Thanks for your reply! I do not have the "Edit" option, only "Availability". I am the Sys Admin. Is this a permissions problem? We are a Saas Deployment with Ultra.
Unfortunately, i'd need someone else with Ultra / SaaS to weigh-in. We're on classic learn.
I put in a ticket to have the report scheduled, but was told the following:
Unfortunately we are unable to generate daily reports as it is out of our scope of support.
The best option here would be to request access to Direct Data Access it can be available as an add-on for certain customers in the Plus deployment Tiers.
With Direct Data Access, you can query a near real-time replica of your Learn database whenever you need to. Support staff can troubleshoot issues; academic staff can collect data about adoption, use, and the efficacy of certain initiatives; leadership can use real data to evaluate return on investment and make data-supported decisions. Direct Data Access utilizes Amazon's RDS Read replicas to provide near real-time access.
I am assuming this is something we will have to purchase a license to use.
Does anyone know if this is possible without another purchase??
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