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Problems with DocumentManager with 3700 API

Question asked by ysegovia on Jul 23, 2019

We are trying to retrieve a file from a course Content Collection using blackboard.platform.contentsystem.manager.DocumentManager API but the method loadFile() doesn't return the resource file if the user that makes the request is a student, even though it's enrolled into the course.

When the user has a role that is explicitly specified into course content collection's permissions, the API method returns correctly.

At previous versions of the API (3400) the API returns the resource in all these cases.

The url we are passing to the loadFile method is something similar to /bbcswebdav/pid-112233-dt-content-rid-445566_1/xid-123456_1


Thanks for your help in advance!!