AnsweredAssumed Answered

Query Needed - mobile vs computer users

Question asked by lm29482 on May 28, 2019
Latest reply on Jun 19, 2019 by jkelley_blackboard

Hi!

We would like to begin gathering information regarding how many users access the system through computers versus mobile devices. Can this information be gathered through ASR? If so, is there a query that can be shared? Or, is it a Blackboard report request?  The authentication logs only provide an IP number and does not differentiate if the user is using a computer vs a mobile device. Message Detail can give some indication if mobile or computer under the "User Agent" line.  Could this info be extracted in a report format? Thanks in advance for any help with this.

 

~Lorena

Outcomes