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From-address on notifications?

Question asked by js0056397 on May 20, 2019
Latest reply on Jun 13, 2019 by js0056397

Hi!

 

Anyone else on SaaS that can help me with an issue we have regarding the from address. On the notification e-mails (examplified by "Daily Notifications" below) the from address is a very ugly amazonaws address.

 

Blackboard support has told us that it cannot be changed and that it is a limitation in the AWS datacenter. However it wouldn't be the first time that we got incorrect info from support and I am reluctant to believe that all SaaS clients would just swallow this estatically unappealing look for these e-mails. 

 

So, are everyone else experiencing the same or could there possibly be a way to change this?

Screenshot showing ulgy from address in notification e-mail from Learn

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