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Frequently receiving an error as  {"code": "Unauthorized", "message": "site login required"} in LTI launch request, why?

Question asked by dpbhatt on May 1, 2019
Latest reply on May 8, 2019 by dpbhatt

I have an LTI Tool which basically loads files of a course in a dropdown by using REST APIs.


One of my colleges frequently gets an error message {"code": "Unauthorized", "message": "site login required"} while making an LTI launch request in a course, but I never get such an error. My colleague has an Instructor role in the course.


What could be the reason for getting the above error? Does anybody have a thought on it? Please help!