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Safe HTML Policy reverts / changes on it's own

Question asked by ryans on Apr 10, 2019
Latest reply on Apr 11, 2019 by goh.ian

Hi!  We need a line in the safe HTML policy XML file to allow iframes from our video platform, similar to embedded youtube videos.  It works, but periodically, the "default-policy.xml" becomes active (instead of our custom-policy.xml ) without us changing anything.

 

What could cause this?  Is there a cron / scheduled blackboard overnight job that could cause this?  Is there any work-around, like deleting the default-policy.xml (the UI doesn't allow this) or replacing the default-policy with our custom-policy's content?

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