AnsweredAssumed Answered

When accessing the main page

Question asked by ks0075812 on Mar 7, 2019
Latest reply on Mar 14, 2019 by br36524


I'm officer in hanyang university.


when some users access the main page, sometime they see error message screen(refere to attachment file)

so they gotta click the refresh button.


The error is a java.lang.NullPointerException that is being caused by the custom login page that is being used.


I have confirmed that the custom login page is causing the error by downloading it and apply it to an internal test instance. When I did this the same issue occurred when I received an Error on first access and then it worked on reloading.


Please fix it.오류케이스2-1.png