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Error executing database transaction AssessmentAttemptControl.createNewAttempt

Question asked by andrewsmith on Mar 6, 2019
Latest reply on Apr 9, 2019 by andrewsmith

Has anybody ever seen this error? We try to Begin a multiple-choice quiz, and get:


Error executing database transaction AssessmentAttemptControl.createNewAttempt:

For reference, the Error ID is 3f7626e5-511a-4d52-a64a-da5660e5c65d.

Wednesday, 6 March 2019 15:37:22 o'clock GMT


I can't find any mention of this error anywhere.


We get the same error in previous-year versions of the course going back a few years (when the quiz had been used without trouble).


Blackboard Managed Hosting say it's a database corruption issue and our best option is to recreate the test.


Release 3400.0.4-rel.68+a1c490e