I am trying to test my LTI tool provider on Blackboard Learn (it is the developer AMI (version 3500.9.0). It is a content item message type of provider. I successfully setup a placement and was able to launch it to add content to a course. However, when you click on the added content to launch, the following error appears:
Unable to launch link. The Tool Provider has been disabled by the System Administrator: <domain>
I am unsure why this is the case as the tool provider is approved and under the global properties, it is enabled at organization and course level.
Do I need to change a setting somewhere? Where can I look to further diagnose this?