AnsweredAssumed Answered

LTI Tool Provider Disabled Error

Question asked by bpaddock on Feb 8, 2019
Latest reply on Mar 16, 2019 by amanma

Hi there,


I am trying to test my LTI tool provider on Blackboard Learn (it is the developer AMI (version 3500.9.0). It is a content item message type of provider. I successfully setup a placement and was able to launch it to add content to a course. However, when you click on the added content to launch, the following error appears:


Unable to launch link. The Tool Provider has been disabled by the System Administrator: <domain>


I am unsure why this is the case as the tool provider is approved and under the global properties, it is enabled at organization and course level.


Do I need to change a setting somewhere? Where can I look to further diagnose this?