Login Problems and Feature Request

Discussion created by epoliss on Jan 17, 2019
Latest reply on Jan 22, 2019 by epoliss

I've been having waaay too many issues with students who registered for my course and then a week later can't log in again.  When they attempt password reset, the website returns that their account doesn't even exist, whereas I can still see them as enrolled users in the course.  This used to happen in the old coursesites, but not as often or as much.



Feature Request: Cengage's ExamView has implemented a feature where the instructor can reset the user's password with a single click of a button, no IT support required.  Extremely practical!!!  Could you please implement in coursesites as well?