Hi,
We are trying to set up Blackboard AMI to test out LTI application. We followed the instructions under “Usage Information” in https://aws.amazon.com/marketplace/pp/B077T4SX2B?qid=1547476864757&sr=0-1&ref_=srh_res_product_title . We see our EC2 instance is running.
However when we hit: https://{Public IP of the instance} we don’t get any response(“failed” status). We created the instance from 3500.7.0 (Jan 09, 2019) version of AMI (tried 3500.5.0 too). We are able to connect to the instance via SSH. When I go to Path: /usr/local/blackboard/logs I see some log files but I am not sure which one is the most helpful for my case. I see some exception was thrown like this: "Temporary failure in name resolution" in "bb-services-log.txt"
I am not sure if we are missing any step.
Thank you!
Hello Orhun,
Please see an email from Mark Kauffman, dated sometime yesterday evening - let's triage this forward in that email thread. Please continue to Cc developers at blackboard.com.
My initial question is whether you have the VPC set up?
If you can select the AMI in question and provide a screen capture of the EC2 panel (below the listing of your instantiated EC2s) that would be helpful.
Thank you,
Mark O'Neil
Director, Product Management, Platform and APIs
Blackboard Inc.
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