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Collaborate Desktop Sharing

Question asked by dt37816 on Jan 11, 2019
Latest reply on Jan 14, 2019 by ukeyream

This use to be so easy - any suggestions?

I’m running into an issue with Collaborate, specifically with the Desktop Sharing extension.  When I go to share my screen for the first time on a machine, a box shows up asking me to add the desktop sharing extension to chrome.  The button “Add to Chrome” doesn’t do anything.  It used to link to the extension.  I can find the extension manually and add it, but my professors and students are having trouble.  Thus far I’ve tested it on chrome in Windows 10, Windows 7, and MacOS and all three are showing the same behavior.

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