AnsweredAssumed Answered

students can not enroll

Question asked by sallygiusti on Jan 10, 2019
Latest reply on Jan 22, 2019 by nc36270

My students have followed the enrollment process both from the link I have sent them and the URL I have.  SOME are able to connect to the course and begin using the site immediately.  Many others get one of 2 messages: username and password is incorrect OR they are in Coursesites but NOT my course.  I have searched the help sections and attempted to follow the directions.  I "create Users" to no avail.  I have tried to re-send the link...didn't work.  I have searched the User page for the tab "Enroll User" and it is not there. 

I have been a BlackBoard user for 14 years and had no trouble with last year's Coursesites.  I would really like to TALK to some one in person to resolve this quickly.