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Outsourced Blackboard User Support

Question asked by jdehle on Nov 30, 2018
Latest reply on Dec 11, 2018 by cbergeron

Is anyone using 24/7 Blackboard outsourced user support? If so, which one and why did you choose it? I know Blackboard sells a Blackboard IT Help Desk product and I have reached out to them, but my administration is asking specifically for Blackboard support.