A client issue is her inability to collect the hours that students accessed the
Blackboard shell This is information that she needs to send to the state
office for compliance purposes. She explained that the work she needs to
complete is being delayed and asked that a solution is expedited if
We believe the problem here has to do with some of the data in Blackboard having changed
with the last upgrade. This is causing the report you're looking at to be
unable to see the information properly. Right now, the two options we're
looking at are reverting the data change in Blackboard - which is something we
really don't want to do - or to change the way Courseadmin works to handle the
change in data.
Any thoughts on how we can retrieve this information soon?