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Why would Blackboard Collaborate block screen share/file share to Guest Access?

Question asked by katpat23 on Sep 30, 2018
Latest reply on Oct 1, 2018 by katpat23

Hopped onto an unlocked classroom in the original wrapper the other day, sharing a link with someone I wanted to collaborate with on a project. They could hear the mic and use the webcam ok, but try as we might, he couldn't see either screen sharing or an uploaded file (he could see if I drew on the plain whiteboard). What would cause this? He was using a Mac on Chrome (but so was I).