Has any experienced missing icons when using Ally? Here is a ticket we received this morning:
"I imported my previous semester shells into this semesters shells for EGR212-02 and PCI-170-05. Ally worked fine in EGR 212-02 at first, showing me I needed to update my syllabus. When I updated my syllabus, now there are no Ally icons on any documents for either EGR 212-02 or PCI170-05 for this semester.
Ally icons still appear on my previous semester’s shells for these courses.
Is there some way I might have turned it off? Can I turn it back on again? Literally all I did was “overwrite file” on a word document (my syllabus for EGR211-02) and the icons all disappeared on all content in these two shells."