AnsweredAssumed Answered

New Documents not being scanned?

Question asked by mf0071911 on Jul 16, 2018
Latest reply on Jul 26, 2018 by jssherm

We've just implemented Ally into our BBTest environment and while familiarizing myself with it from an instructors viewpoint I noticed that if I placed a document into an already existing folder, that the document is not scanned for accessibility by the Ally tool (in this case a .pdf and .docx file).

 

Am I missing a setting somewhere, or would I have to redeploy the shell in order to scan these new files?

 

For transparency sake, I did not setup this instance and am only evaluating it as a front user so the configuration is greek to me.

 

I've added a screenshot to help try and clarify my word jumble.

Screenshot 2018-07-16 09.12.57.png

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