What about having a session at Bb World that simulates these Community discussions? For example, we could have a moderator who solicits issues/questions/etc. from the audience in real-time and/or submitted in some manner beforehand. We then could rely on the "wisdom of the crowd" in supplying "fixes" to these issues (no long-winded reponses allowed) right on the spot. Perhaps we could have a panel of Bb experts, including a Bb tech rep or two, to augment (not replace) audience responses. A recording of the session could be made available after the conference.