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Best Practice in Customizing a role for Provost?

Question asked by bh25699 on May 21, 2018
Latest reply on Jun 1, 2018 by bh25699

Our Provost is wanting access to all the courses in Blackboard to view (read only) course content in order to follow up with student complaints and review faculty use for areas needing additional training, etc..  The observer role is by user, I need by course.  What roles have worked best for you to customize at the course level?