First up, sorry for your poor experience. I had a similar experience back in the dark ages (1990s) when I did my degree with a in-person instructor, but you seem to have got a series of them. I can only imagine how frustrating it must be.
Second, I am not from Blackboard. But Blackboard auditing every class seems like a very large time investment, and I imagine it could be a potential legal nightmare -- would colleges want a third-party vendor actively monitoring and making decisions [?] about what is going on? What would academics say about it? What would be considered "appropriate" auditing? I can see why you suggest it, but I (and only my opinion (and again, I'm not from Blackboard)), think it would be unworkable.
Third, some suggestions. I take it you have contacted the teacher? What about your department head or degree director? I'm not from the US so I'm not sure about this, but can your academic advisor play a role here? I know you should not need to spend your time trying to fix it, but as you've identified the issue it can't hurt to raise it with others. I had mixed results with this -- one degree director dismissed concerns [leaving me rather angry] and one took action. I hope you get the latter.
Good luck. And all the best with your studies.Ian.
Ian Holder makes some valid points, Zack Zack and thanks for asking the community this question or bringing this up.
Typically, the experience in the US at least in what I have been involved with at both as an application admin of learning management systems and previously as a student focused technologist at different universities and a life long student in online programs has been that the student initially reports it when it happens in stages. As Ian mentioned third party vendors should not be auditing classes from their clients as that would legally and ethically be a problem and this is more a school's function. This issue could be the same even if the technology was not involved as Ian mentioned in the classroom.
Do you have course evaluations at your college? That is a good way to more anonymously report a problem with a course. However, with this being a pattern, I would definitely talk to your advisor so see what your options are. I think again this is the school's issue and not the vendor. I know with online learning at least in other schools there are threshold requirements and deadlines for both the student and the instructor and my current school as a student which used to be a Blackboard school and is not Brightspace/D2L takes that very seriously. Is the route of the problem a training one for faculty or maybe that they are not required to post grades until the end of the semester or is it bad habits of the instructors? Any of these are possible.
Hopefully an advisor if you have one or someone in that type of role and they can look into the problems for you and they might be able to intervene further into the department itself for your courses. It looks like there are academic advising resources here but it could be different as to how there are setup for online or face to face courses: Academic Advising - Montgomery County Community College, http://mc3virtualcampus.ask.libraryh3lp.com, or Online Learning - Montgomery County Community College.
I hope this is helpful and I wish you the best in your program and getting this sorted out.
Sorry, your instructor does not report to Blackboard, he/she reports to their department chair within your college. If you do not know which person this is, ask another friendly instructor in the same department or at some student-friendly department (Student Affairs at my college) and then complain to that person.
Blackboard is tool, just like a lawn mower. You don't blame Black & Decker because your neighbor isn't mowing her lawn, you blame your neighbor for her neglect.
Like others have said, you need to contact the department who is in charge of online learning at your school and/or the department chair of the department that offers the course. All this contact information is readily available by searching your school's website.
Kudos to you on your 4.0 and for seeking help in this situation! I understand your frustration. Unfortunately, there is little Blackboard can do to help.
As someone else stated, you should contact the chair of the department first. If that is unsatisfactory, I suggest contacting the Director of MCCC's Virtual Campus; you can find her contact information in the staff directory on the MCCC website. Finally, you could contact the VP of Academic Affairs.
Trust me when I say the administration wants to know about these situations. They can't do anything about fixing problems if they don't know about them.
In my role as an adjunct professor, have taught online since almost the beginning of online teaching. In my role as Coordinator of Instructional Technology and previously roles supporting eLearning and Online Learning - I have worked with hundreds of instructors who teach online. I don't think it's a fair statement to say that teachers give preference to in-class students over online students - I can't say it has never happened, I can say that I have never once seen that to be true.
As for your dilemma, I have see teachers who are, let's say not as good at being teachers (the whole job, which includes the teaching and the administrative work) than others. I think if you were to dig deeper, you would find that the teachers who delay grading materials do that for all of their students, not just online ones.
Sadly, for a variety of reasons, many institutions have given online courses to faculty aren't properly trained to teach online, there are clear differences to tradtional classroom instruction.
I wish I had an answer that would get you what you want, but it could not hurt to request a conversation with the administration, say the Provost and Deans and thoughtfully express the frustration. perhaps you can find others who are in the same boat, The key is to be respectful of everyone - hopefully they can put better training in place for teachers. The end result may unfortunately not happen in time to help you but it can make a difference long term.
I agree that, if it's happening in this class, it's probably happening with all classes that this instructor teaches, regardless of type, but I think that it's unfair to ascribe it solely to not being properly trained. I have seen a gamut of reasons ranging from a full-time instructor with tenure neglecting his institution's students (because it would be extremely hard to fire him from there), but favoring those at the additional other institutions at which he also instructed as a adjunct, all the way to illness, accidents, etc.
The best approach is simply to speak to the person(s) in charge and let them sort out why.
It's funny, I JUST had this conversation with someone.
When students fail to do work, we are quick to ascribe it to laziness, but when faculty fail to do work, we assume they weren't properly trained or don't have enough time. Sometimes, they are just lazy, too...and some times students, particularly in an online course, need help figuring out the technology.
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