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USB headsets - Can't connect to speaker, but will keep trying

Question asked by peacekeeper on Apr 13, 2018


I've been using blackboard collaborate for online courses through a university that I am attending. I've noticed that the software has a hard time connecting to the audio when I am using a USB headset. Specifically the Corsair Void Wireless gaming headset. My configuration works with literally every other application I have tried. This seems to be a problem with blackboard exclusively.


The version my institution is running is Blackboard collaborate Version

Does anyone know of a work around to fix this?


I've tried a number of different steps but nothing seems to work.



Thanks in advance for any suggestions.