Turnitin B2 broken

Discussion created by ak0049366 on Feb 6, 2018
Latest reply on Feb 16, 2018 by marissa.dimino

We've only been using Turnitin for a few months. This semester it appears to be completely broken. Blackboard and Turnitin have both confirmed it is a Turnitin bug and their engineers are working on it. We are on SaaS. Anyone else dealing with this? How are you handling it? At the moment, once an instructor begins grading a Turnitin assignment, from that point forward it becomes inaccessible to both the instructor and students. I am being told there is no timeframe for a fix and no workaround.