AnsweredAssumed Answered

PPT loading error in Collaborate

Question asked by cscoville on Jan 18, 2018
Latest reply on Feb 21, 2019 by jessewhite

Hi, all.


I am desperately trying to troubleshoot an error I keep getting when uploading PPT slides in Collaborate. I have had no problems in the past, but suddenly this week I keep getting an error: "failure calling PowerPoint up to process presentation."


I have made sure PPT is up to date and have reinstalled BB Collaborate.


Any ideas?


Thanks for your help,



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