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The plagiarism checker "SafeAssign" does not work anymore in blackboard?

Question asked by 2150k9002 on Oct 30, 2017
Latest reply on Nov 17, 2017 by rs0048203

When I start the tool 'SafeAssign' - 'Direct submit', I always get the following message: An unexpected error has occurred. For reference, the Error ID is: 96d483c1-f568-4ca5-81c0-da3d94212bd2.