i cannot download virtual machine, cannot create admin account what i am missing here?
Can you log in at: Behind the Blackboard! ?
Do you have a developer/partner account?
yes i am able to login to this site
and i also got developer account
Here are issues with my account, how i can create admin? Even i am not able to create cases.
What do you mean by "not working"? Could it be some browser issue? A cache problem? Have you tried a different browser?
Failing anything like that, you need to contact Blackboard. When you got your developer license, you should have been sent various emails. Email one of the contacts in those emails.
For example, the "Fulfillment Operations team" (who "can assist you with other issues such as:"Behind the Blackboard Access Questions") or the Bb Partner Team at BbPartnerTeam@blackboard.com
Downloads are not working means, they are displaying blank page in google chrome (latest version) and xml error in firefox..
I said i have developer account not developer license (if there is anything like developer license then please enlighten me). .And can you guide me, where can i find "Fulfillment Operations team" on this developer account page?
I think, you may have realized this, but a developer account on developer.bb.com and a partner/developer license are not the same thing. In order to download the VM and really "use" the support site you do need to be a partner. (Become a Blackboard Partner and Gain Access To Behind the Blackboard and Partner SaaS Systems) Note that we are working on a program to provide Amazon Machine Images whicl likely will not have the same restrictions.
Blackboard Solutions Engineer
What is confusing here (at least it has confused me) is that Kay is logged into BtBb and can see the Downloads link, so I had assumed she had a paid account.
If a BtBb user does not have download rights, could the link be hidden?
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