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Blackboard Instructor App Does Not Support Custom Instructor Roles - Anyone else purturbed?

Question asked by rs28480 on Oct 24, 2017
Latest reply on Dec 15, 2017 by miroslav.lulic

Hi! So as we started testing the Blackboard Instructor app,we were finding that our instructors could not see their courses. We figured out that the issue had to do with the fact that we do not use the out-of-the-box Instructor role in our courses, but have created custom roles (because instructors in some of our courses cannot have the same access to edit their courses as do instructors in other courses).


I reported this issue to Blackboard and they are "working on it." It has been a while since I have received an update on the status of this fix. Is it just me or does anyone else think this was just bad design on the part of Blackboard? Allow institutions to create and use custom course roles, but don't support those roles in the new app? And to boot, they have discontinued support for the Blackboard Learn app, so now our instructors don't have any app.


Is anyone else having this issue?