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I have a question about the Retention Center under Bb SaaS

Question asked by sdwinnells on Aug 31, 2017

I was getting pretty familiar with our Retention Center under our locally hosted Bb, but now we're upgrading to Bb SaaS.  When I go into this new Retention Center, instead of seeing a red dot under each category in which a student is struggling, I see a single red dot on the crosshair of a single category for what appears to be a single student.  I may have 63 students in trouble, yet I only see a single dot under one category.  I can't find any help or information about this -- does anyone have any ideas?  Thank you.

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