I was getting pretty familiar with our Retention Center under our locally hosted Bb, but now we're upgrading to Bb SaaS. When I go into this new Retention Center, instead of seeing a red dot under each category in which a student is struggling, I see a single red dot on the crosshair of a single category for what appears to be a single student. I may have 63 students in trouble, yet I only see a single dot under one category. I can't find any help or information about this -- does anyone have any ideas? Thank you.