Could someone please let me know whether the data I've drawn from Bb - unit at a glance reports for "minutes", "interactions" and "accesses" data - is likely to be accurate, if my institution is being told by Bb our Analytics is broken, please? (Bb hosts our Bb). The first reports I tried to run were empty and there are discrepancies between school averages depending on the day I ran the reports, but no one can tell me whether the data I eventually managed to get can be relied on as accurate. My IT service desk has told me repeatedly they've asked Bb the question, but after 10 weeks I still don't have an answer. I would really appreciate your assistance with this.