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Wacom Tablet not working in Blackboard Collaborate when using a JPEG Slide upload.

Question asked by meaganma on Jul 7, 2017

I am trying to use my Wacom tablet to write on the whiteboard in my Blackboard Collaborate lessons.  It works when I just use the whiteboard.  It will not work when I try to upload a PowerPoint and try to write on the screen.  I can manually use the pen to write on the PP slide but I cannot use the Wacom to write with at that point. Anyone have any advice?