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Unable to see record session option

Question asked by on Jun 29, 2017

We have succeeded in implementing the API work for giving better experience to our users. However we are having a small issue which we need a solution and help.  

We are creating two users

1. Moderator

2. Participant

After that we are creating a session between them and are getting two links

1. Moderator Session Link

2. Participant Session Link

But we are not getting the Record Session option when using the Moderator link.

We are using the Sandbox details for API. Can this be the reason for it?


Please suggest