I've attended the April 13th Webinar on Data Reporting and am curious, there is a slide that says that the LogFormat is available on [BLACKBOARD_HOME]/config/tomcat/conf/Server.xml|.bb, but I believe that this file isn't accessible to managed hosting users, so how can I get it?
https://blackboard.secure.force.com/btbb_articleview?id=kAC70000000004E
has some good information about the format of the access log...