I've attended the April 13th Webinar on Data Reporting and am curious, there is a slide that says that the LogFormat is available on [BLACKBOARD_HOME]/config/tomcat/conf/Server.xml|.bb, but I believe that this file isn't accessible to managed hosting users, so how can I get it?
https://blackboard.secure.force.com/btbb_articleview?id=kAC70000000004E
has some good information about the format of the access log...
You can always open a request with Blackboard Support in order to get access logs for Managed Hosting. It is better to provide an aprox date in order to narrow down the search.
David.
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https://blackboard.secure.force.com/btbb_articleview?id=kAC70000000004E
has some good information about the format of the access log...