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Blackboard Ultra-Collaborate Guest Link issue

Question asked by leonacain on Mar 27, 2017
Latest reply on Jan 17, 2018 by jeank

Has anyone experienced an issue like the one I am experiencing below?

 

I am in my blackboard room with 20+ others and when someone tries to enter using the Guest Link they are sent to an empty room with the same name? Basically an empty copy, it happens to me as well If i try to enter the room using the guest link?

 

A good way to describe it would be a "Ghost Room"

 

If you have encountered this issue, have you found a fix for it?

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