Does anyone know why SafeAssign is taking 24 hours or more to generate a report? Even with just a paragraph in direct submit, it takes a long time! We aren't at a busy time of the semester/trimester, and our bandwidth is good.
This website usually answers that question for me. Blackboard Services Status
It is showing some issues back on March 13th, but nothing for March 16. So, it may not have helped you, but if you didn't know about it previously, I thought I'd share.
That is a very useful page. Thank-you! Miraculously (?), after I posted that message, the next day it was working normally. It had been about 2 weeks where we could not get a result in less than 24 hours.
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I have had the same issue at my institution with the Safe Assign reports being returned quickly. For about 4 months now, the turn around for Safe Assign reports is a few hours compared to what it once was at only a few minutes. Thank you Ms. Whitehead for referencing the Blackboard Services Status website to check this. I appreciate this very much
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