We are in the midst of upgrading our system to Q4 2016 CU 1 and as part of the process wanted to move our database to 12c pluggable. We were successful in doing this in our DEV environment starting with Q2 2016 but when I tried to upgrade to Q4, I got an error message saying we could not use pluggables. We are using SERVICE_NAME instead of SID as that is what our DBAs told us to do. We are reaching out to the community to see if anyone else has experience with 12c pluggables or multi-tenet and Q4 or Q2 and have successfully upgraded using the installer. If you have and are willing to share, we would love the support. Blackboard has indicated this is not supported and is not on the road map to support although 12c is fully supported.
We are running Redhat 6, Java 1.8. Any help is much appreciated!
Blackboard System Administrator
University of Richmond, VA