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Collaborate Ultra Mobile error: ERR_UNKNOWN_URL_SCHEME

Question asked by dc23832 on Jan 31, 2017
Latest reply on Feb 7, 2017 by mero

Hi

 

I’ve just come across an error when launching Collaborate Ultra from the Learn app.  I get:

 

Web page not available

The web page at

bbstudent://openCollaborateSession?

Host=eu.bbcollab.com&launchType=join&launch…

could not be loaded because:

 

net::ERR_UNKNOWN_URL_SCHEME

 

I’ve trawled the net with little success for this error message + Blackboard.  I’ve also created a case on Behind the Blackboard that is being investigated by a Blackboard technical support manager – I’ll let this thread know.

 

So, has anyone had this? Has anyone got any workarounds? General advice!?

 

Many thanks, and very kindest regards from a rather dull and wet and cold UK,

David

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