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how to update Primary Institution Role via SIS flat file feed

Question asked by kb0045564 on Dec 29, 2016
Latest reply on Jan 18, 2017 by kb0045564

I am trying to build a Users Refresh SIS Integration, following the documentation on "behind the Blackboard"

According to that the users feed file contains a non-required data element called "primary institution role", which should be supplied under the header "institution_role".


I built my feed file accordingly, I verified that all records contain the correct institution role for that person. When roles did not get updated, I wanted to check under "Advanced Configuration" for the integration, just to make sure that "update" checkbox is in fact checked. That's when I discovered that there is no "institution_role" data field in the list of available fields. I also can't find the location "Manage Institution Roles", which should be under the Users section in the System Admin panel.


What am I missing?


Any pointers in the right direction would be greatly appreciated.


Thank you.