AnsweredAssumed Answered

Access to recordings as a Manager

Question asked by js35867 on Aug 31, 2016
Latest reply on Oct 12, 2016 by mr38262

Hi all,

 

I've been in conversation with Behind the Blackboard support about this for the past few days, but it appears that via the Collaborate Ultra interface a Manager role has no access to sessions/recordings set up by other users in the domain? This makes it very difficult to diagnose any issues that might present within a recording, and it is, to my knowledge, contrary to what was available for the classic platform. Will this functionality be added to the Roadmap at any stage? I'm not entirely sure of what the Manager/Admin role is for if we can't access other recordings setup via the SAS!

 

Thanks,

Jo

Outcomes