Anyone using the Impersonate building block by USF with SaaS or know if it is compatible. We use the B2 a lot and are about to migrate to SaaS.
Hey Chris, I looked at the old forum page for Impersonate and someone reported that it did not work with the SaaS release:
We use it and have been on SaaS for just over a year. No problems. It functions properly, and has been seamless. Use it almost daily.
Do you know if there is a way to allow non-system admins to impersonate?
You could give them a System Role and edit it so that only that privilege is turned on.
Admin Panel > Users > find ID > Edit > System Role > push Course Administrator to Primary System Role > Submit
To edit this role so that it only has specific permissions: Admin Panel > Security > Privileges > Course Administrator > Check & Restrict Privileges, but make sure that this one stays checked - Administrator Panel (Tools & Utilities) Building Block Links
It would be better if you created a System Role based on an existing and allowed only the area that allows Impersonation.Administrator Panel > System Roles > pick one to Edit > Copy > New Name > Edit Privileges > give role to user
This may or may not work for your specific scenario.
I'm trying to create a new role that has Impersonate rights but, although the link appears on the System Admin page, it doesn't work. I made sure that the system role had the Administrator Panel (Tools & Utilities) Building Block Links ticked...but no luck. Might there be something else that I'm missing?
I tried the same thing, but Blackboard Support informed me that unfortunately, it is written right into the Building Block so that the role must be a full System Administrator for it to work. I have one role 'System Support' that shows Impersonate in the Tools and Utilities list, but it does not function, because it is not a genuine System Administrator. I have made arrangements with one person to change their role temporarily to SA, and then back when they are done, but that isn't really acceptable for all situations.
I hope that helps!
Impersonate works on our test SaaS and we use that for System Admins. We also have the LoginAs B2 which we use for another system role. LoginAs holds a record of who used the tool so its a far better option to employ to another non-system admin role.
I'm not sure what Impersonate does, but we use the LoginAs Another User tool to login as any user on our server and that works great! We are on SaaS. Let me know if you would like me to show you how to allow a user to have access to that tool.
One other note about the LoginAs Another User tool. You can allow users to use the tool without the full System Administrator System role, but they MUST has some type of System Role in order to use it. That system role can have no privileges except the following. These two permissions must be permitted.
Also, on the person's User record, you must add the LoginAs role as an Institution role in order for them to be able to use the tool.
To clarify, user with NONE system role can use LoginAs. Instead of using system roles, you can create a specific course, and anyone added to the course will be able to use the functionality. You can further prevent non-admin users from impersonating admin users.
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