AnsweredAssumed Answered

How Do I . . . ?

Question asked by qbrown on Jun 18, 2016
Latest reply on Oct 22, 2016 by qbrown

I am an instructor.  I have very specific functionality questions for the Blackboard help desk, tech group, or whatever it is called within the Blackboard organization.


Certain features of the Blackboard 9 environment worked pretty poorly for me in my most recently-concluded course term and I would like to know why; help desk staff at my institution could not assist because they do not support the application.  This strikes me as really odd, but I am trying to follow up with the source.


I find no way to send an email to a Blackboard-staffed tech support group on this web site.


Does such a group exist?


If so, how do I contact it by email?  What is the group's correct email address?