Blackboard crashing out of quizzes (9.1)

Discussion created by chrisj on Apr 7, 2016
Latest reply on Apr 13, 2018 by fred.rippeto

Hi.  I have an odd 80 students undertaking a weekly quiz of 10 random questions from a question pool.  From student feedback, I'm having 1 student every week or 2 tell me that either:

  1. The quiz crashed during execution, or
  2. At completion, the quiz didn't record the whole score, or
  3. During the quiz, when picking and answer on the screen, another answer would auto-select instead.

This is a mixture of use on a Mac and PC

Has anyone else come across this problem?