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File returning "The specified resource was not found, or you do not have permission to access it" depending on who deployed

Question asked by matthewnichols on Mar 30, 2016
Latest reply on Aug 18, 2016 by gw0046349

We are creating a SCORM package (zip) and uploading to our Blackboard test instance and if one developer (will call him Ira) creates the zip and uploads then all everything works great. Myself and one other developer have packaged up the zip and uploaded it and a particular js file gets a 404 ("The specified resource was not found, or you do not have permission to access it") error when we try and run the application.

If Ira sends me his zip and I upload it to Blackboard it works fine and if I send Ira my zip and he uploads it then it fails, so I am pretty certain that is is an issue of the zip creation. I have looked at the zips and they look identical in terms of file structure. 

3 questions:

-Is Blackboard known to have particular problems with zip details?  These do look like valid zip files.

-Are there logs in Blackboard that describe the unzipping process that Blackboard uses when it installs a new SCORM package?

-Is there a way to look at the deployed files/dir structure of a deployed SCORM package?

 

I am relatively new to Blackboard so if I missed something obvious I apologize.

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