mdeeprose

Now that's dedication!

Discussion created by mdeeprose on Jan 7, 2016

Shout out to the Blackboard staff who were busy working on Christmas Day who submitted or updated 6 Known Issues!

Article #: 000041531
Article Title: Localization Issue with Russian Language Pack when Running Test Item Analysis
Article Summary: Localization issue with Russian Language Pack when running test item analysis.
Relevant Version(s):
Learn October 2014 (9.1.201410.160373)
Learn 9.1 Q4 2015 (9.1.201510.1171621)
Learn 9.1 Q2 2016
Link to Article: Article Link

Article #: 000039970
Article Title: Database Error when Running Report in HTML Format
Article Summary: Database error when running report in html format
Relevant Version(s):
Learn October 2014 (9.1.201410.160373)
Learn 9.1 Q4 2015 (9.1.201510.1171621)
Learn 9.1 Q2 2016
Link to Article: Article Link

Article #: 000041431
Article Title: High Database CPU Expensive Goals Query
Article Summary: Bb Slowness - High DB CPU - Expensive Goals Query.
Relevant Version(s):
Learn April 2014 (9.1.201404.160205)
Learn October 2014 (9.1.201410.160373)
SaaS
Learn 9.1 Q4 2015 (9.1.201510.1171621)
Link to Article: Article Link

Article #: 000041439
Article Title: Enrollments in Merged Courses are not Affected by SIS Integration in REFRESH mode
Article Summary: Enrollments in merged Courses are not being affected by SIS integration in REFRESH mode because the ownership record never updates.
Relevant Version(s):
Learn October 2014 (9.1.201410.160373)
SaaS
Learn 9.1 Q4 2015 (9.1.201510.1171621)
Link to Article: Article Link

Article #: 000041470
Article Title: Enterprise Survey Pie Chart not Correct
Article Summary: Enterprise Survey pie chart not correct.
Relevant Version(s):
Learn April 2014 (9.1.201404.160205)
Learn October 2014 (9.1.201410.160373)
Learn 9.1 Q4 2015 (9.1.201510.1171621)
Learn 9.1 Q2 2016
Link to Article: Article Link

Article #: 000039562
Article Title: Instructor is Forced to type a Message in the Question Box when a Photo is the Answer Choice
Article Summary: when a photo is the answer choice, Instructors are forced to type a message in the question box.
Relevant Version(s):
Learn April 2014 (9.1.201404.160205)
Learn October 2014 (9.1.201410.160373)
Learn 9.1 Q4 2015 (9.1.201510.1171621)
Learn 9.1 Q2 2016
Link to Article: Article Link

 

 

By the way, if you do not already subscribe to receive new known issues by email I recommend it, you may find out about issues that will affect your colleagues before they report them.  You can do this by going to the support site and clicking on Manage My Article Subscriptions as shown here:

manage.png

Support was really busy over Christmas time as I can see more than 40 KB articles were created or updated during my Christmas break!

Outcomes