Demo users are appearing in my courses and when an instructor clicks on the user they are given administrative rights. Is this created automatically with each course? Can it be disabled? Can I delete them without effecting the courses?
The issue was coming from the Swinburne Student Preview B2, we recommended disabling this in favor of using the included Bb Student Preview functionality. I'm not sure whether this was a bug or configuration issue with the B2 or perhaps a conflict with the Bb functionality. It it was clear that the admin rights were coming from the B2. If anyone else experiences this issue, please log a support case.
Hi Sonsauhray Price- What version of Learn are you currently using? I'm looping in Bill Schroeher and Brad Evans to see if this is a known issue or functioning as planned. Thank you!
This issue was resolved via a support case.
Bill, was it a bug or something specific to Sonsauhray Price. Just wondering if something others of us should be looking out for. Thanks!
Thanks for the additional details Bill Schroeher
We are using the Swinburne tool (version 1.3.4) in October 2014 CU 2. I double-checked what I could think of to make sure we aren't experiencing this issue - but can you or Sonsauhray Price let me know how I can verify we aren't experiencing this (e.g., steps to replicate where the demo user had admin access)? I tried going to the demo student view in a course and confirmed the user does not see the System Admin tab. We have restricted the privileges available to the system role the demo student tool uses to only permit this privilege: "Course/Organization > Access unavailable course", and have it configured so that the portal/institution role the tool uses is Student.
Thank you guys for all your assistance. Yes the Swinburne tool was creating the demo users. I have since removed the Bb2 and all demo users.
Retrieving data ...