tjatkin

Humbling, sobering, energizing, inspiring – straight talk makes an impact!

Blog Post created by tjatkin on Mar 14, 2018

Blackboard’s Extended Leadership Team – 300 leaders from across the company and around the world – gathered last week for our annual Leadership Summit.  The highlight of our 2 and a half days together in the basement of a hotel was the ability to hear directly from clients about their experiences working with Blackboard.

 

For me, it was eye-opening and amazing to hear directly, in unfiltered ways, about how we can perform better as a partner in education. And, I was energized by the recognition that we’re making the right transformational moves, and inspired by the passion of my colleagues and peers across Blackboard and our collective commitment to actions that will create continuous improvement.  Our panel provided a broad cross section of perspectives and included:

 

·         A CTO for a K12 school district in the United States

·         An eLearning Manager from a University in Europe

·         An Electronic Curriculum Instructor from a global healthcare not-for-profit

·         A CIO of a University in the United States

 

We asked a lot of questions and listened, and our clients covered a lot of ground.  Here are some thematic highlights:  Our panel shared that security and privacy is an increasingly important strategic and operational concern; clients in every market are facing resource pressures; while Blackboard has made progress in quality of our releases, we still have a fair way to go; and Blackboard can do a better job of communicating effectively about our strategic direction, future product direction and plans, and integrating our various communication and delivery channels to make life simpler for our clients. 

 

After the panel, our 300 Blackboard leaders held individual table discussions so we could reflect on our clients’ experiences, challenges, and insights.  Then our leaders shared their reflections, and their thoughts on calls-to-action, so we can collectively drive a better experience for all of our clients.  This behind the scenes leadership work is necessary to drive the transformation and improvements we’ve promised, and will deliver.

 

With regard to one of the themes that was underscored last week (providing better insights into our future product direction and plans),here is a series of committed product roadmap webinars. You can register here!

 

 

Product

Region

Local Date

Local Time

Collaborate

Americas

Tuesday, March 27

2-3 pm EDT

Learn

Americas

Thursday, March 29

2-3:30 pm EDT

Moodlerooms

Americas

Thursday, March 22

2-3:30 pm EDT

Collaborate

APAC

Thursday, March 29

12-1 pm AEDT

Learn

APAC

Tuesday, March 27

12:30-2 pm AEDT

Moodlerooms

APAC

Wednesday, March 28

1:30-3 pm AEDT

Collaborate

Europe/RMEA

Thursday, March 22

1:30-2:30 pm GMT

Learn

Europe/RMEA

Wednesday, March 21

1-2:30 pm GMT

Moodlerooms

Europe/RMEA

Tuesday, March 20

1-2:30 pm GMT

 

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